Nationwide-24 operates in real time connecting voice, data, and image streaming to a team of specially trained Nationwide-24 support operators. Each interaction with our support staff is logged via voice recording and event data to ensure every step in the communication cycle is monitored and measured.
We take what we do seriously. Occupational Health and Safety Initiatives are at the forefront of our quality management delivery.
Our approach is underpinned by triple certification in ISO 9001:2015 Quality Management Systems, AS/NZS 14001:2015. In addition to our ISO certifications, Nationwide maintains full compliance with CM3 certification, and similar certifications required to deliver quality management and safe practices to environments we work in. We maintain our ISO certifications in Quality, OH&S and Environment through strict annual audits ensuring safety and best practice is always delivered. This ensures our clients have peace of mind engaging our company and our people.