Nationwide-24
Nationwide-24
Customer Support Centre
Nationwide-24 Customer Support Centre provides complete support and monitoring services 24 hours a day across our operations. Nationwide-24 is locally based and allows for advanced management of our operations, parking facilities, user access, real time customer service and management of equipment performance and technology function.
Nationwide-24 also provides an interface for field operations, security personnel and provides round-the clock support for Nationwide clients and customers. The ultimate responsibility of Nationwide-24 is to provide real time support and to ensure continuity of business, operations and service delivery.
Nationwide-24 offers complete flexibility to support onsite operations. Our system has been designed to be able to interface with a range of different access control and communication systems, parking software platforms and service operations.
- Customer Assistance
- Intercom Call Management
- CCTV Monitoring
- Equipment & Technology Management
- Transaction Management
- Access Management
- Validation Management
- Carpark Occupancy & Vacancy Monitoring
- Number Plate Recognition System Management
- Equipment Maintenance
- Staff Welfare Monitoring & Support
- Security Support
- Technical Support
- Onsite Staff Support
Some of Nationwide-24 benefits include:
- Real time customer service
- 24/7 Client support
- Reduce revenue loss
- Reduce malfunctions & downtime of equipment
- Reduce onsite labour costs
- Pro-actively manage technical response
- 24/7 Operational support
- Quick & efficient response times
- Dynamic remote management
- Real time Audio and Video functions
- Versatile & adaptable to various systems and brands
Nationwide-24 Support Centre is online with real locally based skilled operators
24 hours a day, 365 days a year to provide support for your customers and your business.